To continue a smooth service to our valued UK customers we are introducing a few temporary measures that will allow us to work out a more permanent solution. We continue service to the UK and hope to reduce the effects of Brexit to a minimum for our clients.
Goods entering Great Britain (England, Scotland and Wales) with a total value of £135 or less (excluding freight and any other identifiable taxes and charges) will be replaced by supply VAT. This means that VAT will no longer be collected at the time of import, but will be charged by the seller at the time of sale and accounted for by the seller on a regular VAT return. The £135 limit applies to the value of a total consignment that is imported, not the separate value of individual items that are in a consignment.
This means that for an individual order of a Small or Medium Box the buyer will pay VAT to Museumpak as currently included in the listed prices and Museumpak will transfer VAT to the UK. For any orders of items over £135, customers will get a same day VAT refund from Museumpak and will be charged standard UK VAT at 20% upon entry in the UK.
For those of you who prefer to avoid the VAT refund, we offer the possibility to email us your order. We'll prepare you a direct link on the webstore that will include correct VAT and shipping for your order. Any orders can be emailed to firstname.lastname@example.org and we'll process the order link same day.
All our webstore prices include 21% Belgian VAT.
In case of doubt, please email us at email@example.com and we'll get back to you within 24 hours.